there is a huge 9{3808876b-c176-4e48-b7ae-04046e6c...
Created on: July 8, 2026
Answered using GPT-5.5 Thinking by Chat01
Created on: July 8, 2026
Answered using GPT-5.5 Thinking by Chat01
there is a huge 9{3808876b-c176-4e48-b7ae-04046e6cc752} file in C:\System Volume Information on my win10 x64 computer. How can i delete it and avoid it to appear again
That file is almost certainly System Restore / Volume Shadow Copy storage inside C:\System Volume Information. Do not try to delete it by taking ownership and removing it manually. That folder is protected for a reason, and manual deletion can corrupt restore points or other Windows metadata.
Use Windows/VSS tools instead.
Open Command Prompt as Administrator and run:
cmdvssadmin list shadowstorage
Also check existing restore points/shadow copies:
cmdvssadmin list shadows /for=C:
If the large file belongs to VSS/System Restore, it should correspond to shadow-copy storage on C:.
Press Win + R, run:
cmdSystemPropertiesProtection.exe
Then:
C:This should remove the large file if it is restore-point storage.
In the same System Protection window:
Set Max Usage to something smaller, for example:
text3–10 GB
This is the recommended option.
Select:
textDisable system protection
This prevents restore-point VSS files from being created for that drive, but you lose Windows restore-point rollback capability.
To delete all shadow copies for C::
cmdvssadmin delete shadows /for=C: /all
To limit maximum VSS storage, for example to 5 GB:
cmdvssadmin resize shadowstorage /for=C: /on=C: /maxsize=5GB
To remove the limit entirely is not recommended:
cmdvssadmin resize shadowstorage /for=C: /on=C: /maxsize=UNBOUNDED
You cannot fully prevent C:\System Volume Information from existing. Windows uses it for system metadata. What you can prevent is the huge VSS/System Restore file from reappearing by either:
textlimiting System Protection storage
or
textdisabling System Protection for C:
Recommended fix:
cmdvssadmin delete shadows /for=C: /all vssadmin resize shadowstorage /for=C: /on=C: /maxsize=5GB
Then verify with:
cmdvssadmin list shadowstorage
how to delete all the shadow copies and disable vss
Run these from Command Prompt as Administrator.
cmdvssadmin delete shadows /all /quiet
Verify:
cmdvssadmin list shadows vssadmin list shadowstorage
You should see no shadow copies, or shadow storage usage near zero.
C:Use PowerShell as Administrator:
powershellDisable-ComputerRestore -Drive "C:\"
For multiple drives:
powershellDisable-ComputerRestore -Drive "C:\","D:\"
You can also do it through GUI:
cmdSystemPropertiesProtection.exe
Then:
C:In Command Prompt as Administrator:
cmdsc stop VSS sc config VSS start= disabled
Also disable the Microsoft software shadow-copy provider:
cmdsc stop swprv sc config swprv start= disabled
Important: there must be a space after start=.
cmdschtasks /Change /TN "\Microsoft\Windows\SystemRestore\SR" /Disable
After reboot, verify:
cmdvssadmin list shadows sc query VSS sc query swprv
Expected service state:
textSTART_TYPE : DISABLED
This may break or limit:
If you only want to prevent huge files, a safer option is to limit VSS storage instead of disabling it:
cmdvssadmin resize shadowstorage /for=C: /on=C: /maxsize=5GB
system restore was already disabled, and i disabled vss, and rebooted, the file is still there vssadmin delete shadows /all returns no file to delete
If vssadmin delete shadows /all says no shadow copies, then that 9{3808876b-c176-4e48-b7ae-04046e6cc752} file is probably an orphaned System Restore/VSS file, not an active shadow copy. That GUID is commonly seen in System Restore / Volume Shadow Copy files under System Volume Information; Microsoft’s own vssadmin delete shadows only deletes registered shadow copies, so an orphan may remain. (Microsoft Learn)
Do this carefully.
Open Command Prompt as Administrator:
cmddir /a /s "C:\System Volume Information\*3808876b-c176-4e48-b7ae-04046e6cc752*"
Also check VSS state:
cmdvssadmin list shadows vssadmin list shadowstorage
Microsoft documents vssadmin list shadows as the command that lists existing shadow copies; if it returns none, Windows no longer has a registered VSS snapshot to delete. (Microsoft Learn)
Use the exact file name shown by dir. Example:
cmdtakeown /f "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}" /a icacls "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}" /grant Administrators:F del /f /q "\\?\C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}"
takeown is the Microsoft-supported tool for taking ownership of a file when access is denied, and icacls modifies file ACLs. (Microsoft Learn)
Do not run recursive ownership commands on the whole C:\System Volume Information folder. Only target the specific orphan file.
This is often the cleanest way because Windows is not running from C:.
textTroubleshoot > Advanced options > Command Prompt
C::cmddiskpart list vol exit
Assume Windows is C: below; change it if WinRE shows another letter.
cmddel /f /q "\\?\C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}"
If needed:
cmdtakeown /f "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}" /a icacls "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}" /grant Administrators:F del /f /q "\\?\C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}"
You already disabled System Restore and VSS, but verify both.
PowerShell as Administrator:
powershellDisable-ComputerRestore -Drive "C:\"
Microsoft documents Disable-ComputerRestore as the cmdlet that turns off System Restore on one or more drives. (Microsoft Learn)
Then disable scheduled restore-point creation:
cmdschtasks /Change /TN "\Microsoft\Windows\SystemRestore\SR" /Disable
Check services:
cmdsc query VSS sc query swprv
If you want them disabled:
cmdsc config VSS start= disabled sc config swprv start= disabled
Then something else is creating restore/shadow-like snapshots, usually:
Check installed backup tools and Task Scheduler. VSS itself can be disabled, but a backup program may re-enable it or create metadata before failing.
The practical fix is:
cmdvssadmin list shadows vssadmin list shadowstorage
If both show nothing and the file remains, treat it as an orphan and delete the specific file from WinRE.
I checked, that file appeared after i ran trim command to clear a portable drive without deleting it's partitions, and windows reported many ntfs errors on that drive in eventlog. Is there any relation here?
Yes, there may be an indirect relation, but probably not in the simple sense that “TRIM created a VSS snapshot.”
More likely chain:
textTRIM / retrim on portable NTFS drive ↓ drive/enclosure/firmware mishandled TRIM, or NTFS already had corruption ↓ Windows detected NTFS errors and marked/processed the volume ↓ NTFS repair / volume metadata / System Volume Information activity occurred ↓ a VSS/System Restore metadata file under System Volume Information became orphaned or enlarged
Optimize-Volume / retrim can issue TRIM/retrim operations depending on volume type; Microsoft describes it as performing defrag, trim, slab consolidation, or storage-tier operations depending on the drive. (Microsoft Learn) NTFS also has self-healing behavior that can detect and repair minor file-system corruption online. (Microsoft Learn)
However, if the huge file is specifically in:
cmdC:\System Volume Information\
and the NTFS errors were on a portable drive, then the connection is less direct. NTFS errors on E: or F: normally should not create a huge file on C: unless Windows, backup software, System Restore, indexing, or a storage-management operation touched C: at the same time.
The file name {3808876b-c176-4e48-b7ae-04046e6cc752} is strongly associated with VSS/System Restore storage, and there are documented cases where a large file with that GUID remains as a VSS orphan even when normal VSS tools do not list a shadow copy. (Microsoft Learn)
First, confirm which volume actually has the large file:
cmddir /a "C:\System Volume Information" dir /a "E:\System Volume Information" dir /a "F:\System Volume Information"
Replace E: / F: with the portable drive letter.
Then check whether the portable drive is dirty:
cmdfsutil dirty query E:
If dirty:
cmdchkdsk E: /scan
If errors are found and it asks for offline repair:
cmdchkdsk E: /f
For the system drive:
cmdfsutil dirty query C: chkdsk C: /scan
If:
cmdvssadmin list shadows vssadmin list shadowstorage
show no shadows and little/no storage usage, but the file remains, then it is probably an orphaned VSS/System Restore file, not an active snapshot.
In that case, the safest cleanup path is still:
chkdsk on both C: and the portable drive.TRIM should not cause NTFS corruption by itself. If the portable drive generated NTFS errors immediately after retrim, suspect one of these:
textUSB-SATA bridge does not properly support TRIM/UNMAP drive firmware bug unsafe removal / write-cache issue pre-existing NTFS corruption exposed by retrim failing SSD/flash media wrong operation issued to the wrong drive
For that portable drive, I would stop using retrim on it unless you confirm the enclosure supports TRIM/UNMAP correctly. Run:
cmdfsutil behavior query DisableDeleteNotify
and check the drive health with the vendor SSD tool or CrystalDiskInfo.
I meant to clear the entire drive by running trim with txbench.
Yes. That makes the relation much stronger.
TxBench “secure erase” / whole-drive erase is not the same as Windows deleting files and then issuing normal TRIM for free clusters. It can send erase/deallocate commands across the target SSD. TxBench guides commonly recommend deleting the volume first and then running Secure Erase; the operation warns that all data will be permanently erased. (大山龍巳 | Tatsumi Oyama)
What likely happened:
textTxBench whole-drive TRIM / secure erase on portable SSD ↓ drive or USB bridge translated the command poorly, or the drive was still mounted ↓ NTFS metadata / $MFT / bitmap / journal areas became inconsistent ↓ Windows detected NTFS corruption ↓ Windows wrote repair/log/system metadata under System Volume Information ↓ a large orphan file remained
For USB SSDs, TRIM depends on the host controller, enclosure, protocol, SSD firmware, and filesystem. Windows supports TRIM on USB SSDs only when the device path supports it, typically UASP with NTFS/ReFS; some controllers do not support it correctly. (Plugable)
So the important point is:
textThe large file probably was not created by VSS as a normal restore point. It was likely collateral damage from filesystem corruption/repair after the whole-drive TRIM/erase attempt.
TRIM/DEALLOCATE tells the SSD that specified logical block ranges are no longer used; the controller may later erase those physical NAND blocks during garbage collection. (Rossmann Repair Group) If TxBench targeted ranges that still contained NTFS metadata because the partitions were left intact, Windows would see the filesystem as damaged afterward.
First, do not keep writing to that portable drive. Run repair checks.
For the portable drive, replace E: with the correct letter:
cmdchkdsk E: /scan
If errors are found:
cmdchkdsk E: /f
For the system drive:
cmdchkdsk C: /scan
Then check whether Windows still sees dirty volumes:
cmdfsutil dirty query C: fsutil dirty query E:
If the huge file is on C:\System Volume Information and C: is clean, VSS lists no shadows, and System Restore is disabled, then it is probably safe to treat it as an orphaned file and delete only that specific file, preferably from WinRE.
Do not clear an SSD by running TRIM while keeping the NTFS partitions mounted/intact.
Use one of these instead:
Use the SSD manufacturer’s Secure Erase / Sanitize tool.
Delete the target disk’s volumes first, then run secure erase. The TxBench guide does this with DiskPart clean before retrying Secure Erase. (大山龍巳 | Tatsumi Oyama)
Example, only after confirming the correct disk number:
cmddiskpart list disk select disk N clean exit
Then run TxBench Secure Erase on the now-unallocated SSD.
For SSDs that support it, use NVMe Sanitize / ATA Secure Erase from vendor tools or bootable utilities. That is cleaner than trying to “TRIM the entire drive” through a USB bridge.
Yes: your TxBench whole-drive TRIM attempt can plausibly explain the NTFS errors and the leftover giant file. The likely cause is not active VSS, but an inconsistent filesystem/metadata state after issuing deallocate/erase commands to a still-partitioned portable drive.
I do not understand why the file is in C:
Because System Volume Information is per-volume. A file in:
cmdC:\System Volume Information\
means Windows created or left metadata on C:. The portable drive’s System Volume Information would be under its own drive letter, for example:
cmdE:\System Volume Information\
So the TxBench operation on the portable drive did not literally “put” the file on C:. One of these happened.
VSS shadow storage can be configured with separate source and storage volumes: /for=<volume> and /on=<volume>. That means shadow-copy data for one volume can be stored on another volume, including C:. Microsoft’s vssadmin resize shadowstorage syntax explicitly separates the protected volume from the storage volume. (Microsoft Learn)
Check this:
cmdvssadmin list shadowstorage
Look for entries like:
textFor volume: (E:)... Shadow Copy Storage volume: (C:)...
If you see that, then C: was used as the storage area for shadow-copy/diff data.
VSS is not only System Restore. Backup tools, disk tools, antivirus rollback features, imaging tools, and some storage-management components can request VSS snapshots. VSS coordinates point-in-time snapshots of volumes for backup/restore operations, and each shadow copy is identified by a GUID. (Microsoft Learn)
So the sequence could have been:
textTxBench operation on portable SSD ↓ NTFS/storage errors reported ↓ backup/filter/storage component reacted ↓ C: shadow/system metadata was created ↓ VSS later shows no active shadows, but orphan file remains
That would explain why vssadmin delete shadows /all finds nothing now.
Windows Event Viewer often reports NTFS errors as \Device\HarddiskVolumeX, not always as E: or F:. It is easy to assume the event referred to the portable drive when it may have referred to C:.
Check both volumes:
cmdfsutil dirty query C: fsutil dirty query E:
Microsoft documents fsutil dirty query as the command for checking whether a volume’s dirty bit is set. (Microsoft Learn)
Also run:
cmdchkdsk C: /scan chkdsk E: /scan
Replace E: with the portable drive letter.
This is less likely if C: still boots normally, but still worth ruling out. In disk tools, “drive” can mean physical disk, logical volume, or selected device. If the wrong device was targeted even briefly, C: could have been affected.
Check the timestamps:
cmddir /a /t:w "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}"
Then compare that timestamp with:
textEvent Viewer > Windows Logs > System > Source: Ntfs, volmgr, disk, VSS, Chkdsk
If the file is truly:
cmdC:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}
then C: was involved at the metadata/VSS level. The portable-drive TRIM likely triggered the situation, but the file being on C: means either:
textC: was used as shadow-copy storage, C: was snapshotted by another component, the NTFS errors also involved C:, or the disk tool interacted with C: unexpectedly.
Run these first:
cmdfsutil dirty query C: chkdsk C: /scan vssadmin list shadows vssadmin list shadowstorage
If C: is clean, VSS lists no shadows, and shadow storage shows no active association, then the file is probably an orphan. At that point, delete only that exact file from WinRE, not the whole System Volume Information folder.
I just ran fsutil dirty query C:
chkdsk C: /scan and there is no issue
That is good news: C: is not currently marked dirty and chkdsk /scan sees no live NTFS problem.
So the large file in:
cmdC:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}
is most likely an orphaned VSS/System Restore/diff-area file, not evidence of current corruption on C:.
Your portable-drive TRIM operation may still be related, but indirectly:
textTxBench TRIM/erase on portable drive ↓ NTFS/VSS/storage error event ↓ Windows or a storage/filter component touched VSS metadata ↓ temporary VSS/diff-area file appeared on C: ↓ operation failed or was aborted ↓ file remained orphaned
Since C: now checks clean, the file is probably just leftover metadata.
Run these as Administrator:
cmdvssadmin list shadows vssadmin list shadowstorage
Also check with PowerShell:
powershellGet-CimInstance Win32_ShadowCopy
If all of those show no shadow copies, then Windows is not tracking that file as an active snapshot.
cmddir /a /t:c "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}" dir /a /t:w "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}"
If the creation/write time matches the TxBench incident, that supports the orphan-file explanation.
Since C: is clean and VSS reports no shadows, delete only that exact file.
From normal Windows, Administrator Command Prompt:
cmdtakeown /f "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}" /a icacls "C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}" /grant Administrators:F del /f /q "\\?\C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}"
If access is denied, delete it from WinRE Command Prompt:
cmddel /f /q "\\?\C:\System Volume Information\9{3808876b-c176-4e48-b7ae-04046e6cc752}"
If WinRE uses a different drive letter, find it first:
cmddiskpart list vol exit
After reboot:
cmdvssadmin list shadows vssadmin list shadowstorage fsutil dirty query C:
If the file does not return, the issue was just an orphan. If it returns, something on the system is still creating VSS/diff-area data, such as backup software, antivirus rollback protection, disk imaging software, or a scheduled storage task.