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Creato il: 20 febbraio 2025

Risposto usando O3 Mini High da Chat01

Domanda


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  •                    Bugcheck Analysis                                    *
    
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DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff80265a47618, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff80265a47618, address which referenced memory

Debugging Details:

KEY_VALUES_STRING: 1

text
Key : Analysis.CPU.mSec Value: 3953 Key : Analysis.Elapsed.mSec Value: 4000 Key : Analysis.IO.Other.Mb Value: 4 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 9 Key : Analysis.Init.CPU.mSec Value: 734 Key : Analysis.Init.Elapsed.mSec Value: 34460 Key : Analysis.Memory.CommitPeak.Mb Value: 86 Key : Analysis.Version.DbgEng Value: 10.0.27725.1000 Key : Analysis.Version.Description Value: 10.2408.27.01 amd64fre Key : Analysis.Version.Ext Value: 1.2408.27.1 Key : Bugcheck.Code.LegacyAPI Value: 0xd1 Key : Bugcheck.Code.TargetModel Value: 0xd1 Key : Dump.Attributes.AsUlong Value: 21008 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: AV_CODE_AV_PAGED_IP_RTKVHD64!unknown_function Key : Failure.Hash Value: {7de95530-a788-fa1c-8c95-ad3d348828b4}

BUGCHECK_CODE: d1

BUGCHECK_P1: fffff80265a47618

BUGCHECK_P2: 2

BUGCHECK_P3: 8

BUGCHECK_P4: fffff80265a47618

FILE_IN_CAB: 022025-7531-01.dmp

DUMP_FILE_ATTRIBUTES: 0x21008
Kernel Generated Triage Dump

FAULTING_THREAD: ffffd40eaa627040

READ_ADDRESS: Unable to get size of nt!_MMPTE - probably bad symbols
unable to get nt!MmSpecialPagesInUse
fffff80265a47618

IP_IN_PAGED_CODE:
RTKVHD64+147618
fffff802`65a47618 ?? ???

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

TRAP_FRAME: ffffac88f5d898e0 -- (.trap 0xffffac88f5d898e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000300 rbx=0000000000000000 rcx=ffffffff0004001c
rdx=0000000000000070 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80265a47618 rsp=ffffac88f5d89a78 rbp=0000000000000000
r8=fffff802659c4600 r9=0000000000000000 r10=ffffc180b28c0180
r11=0000000000003700 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
RTKVHD64+0x147618:
fffff802`65a47618 ?? ???
Resetting default scope

FAILED_INSTRUCTION_ADDRESS:
RTKVHD64+147618
fffff802`65a47618 ?? ???

STACK_TEXT:
ffffac88f5d89798 fffff802b468cee9 : 000000000000000a fffff80265a47618 0000000000000002 0000000000000008 : nt!KeBugCheckEx
ffffac88f5d897a0 fffff802b46881a8 : ffffac88f5d89908 ffffd40e9cd3483c ffffd40e9cd31000 0000000000000000 : nt!KiBugCheckDispatch+0x69
ffffac88f5d898e0 fffff80265a47618 : fffff80265999a58 ffffd40ea058b000 ffffd40ebc59bd40 0000000000000000 : nt!KiPageFault+0x468
ffffac88f5d89a78 fffff80265999a58 : ffffd40ea058b000 ffffd40ebc59bd40 0000000000000000 0000000000000000 : RTKVHD64+0x147618
ffffac88f5d89a80 ffffd40ea058b000 : ffffd40ebc59bd40 0000000000000000 0000000000000000 0000000000000300 : RTKVHD64+0x99a58
ffffac88f5d89a88 ffffd40ebc59bd40 : 0000000000000000 0000000000000000 0000000000000300 0000000000000fff : 0xffffd40ea058b000 ffffac88f5d89a90 0000000000000000 : 0000000000000000 0000000000000300 0000000000000fff 0000000000000000 : 0xffffd40ebc59bd40

STACK_COMMAND: .thread /r /p 0xffffd40eaa627040 ; kb

SYMBOL_NAME: RTKVHD64+147618

MODULE_NAME: RTKVHD64

IMAGE_NAME: RTKVHD64.sys

BUCKET_ID_FUNC_OFFSET: 147618

FAILURE_BUCKET_ID: AV_CODE_AV_PAGED_IP_RTKVHD64!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {7de95530-a788-fa1c-8c95-ad3d348828b4}

PROCESS_NAME: Unknown

Followup: MachineOwner

Pensiero

Analyzing bugcheck error

It looks like the user is asking about the bugcheck caused by a blue screen error: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1), which is related to the "RTKVHD64.sys" driver. This seems to be from Realtek, likely either related to network or audio drivers. The error indicates that a driver tried to access memory at too high an IRQL. The failure bucket points to "AV_CODE_AV_PAGED_IP_RTKVHD64!unknown_function". I'll dive deeper into the dump analysis to understand what caused it.

Explaining bugcheck analysis

This bugcheck shows the driver "RTKVHD64.sys" trying to access memory at an improper interrupt level (IRQL 2), which led to the crash. Arg1 and Arg4 point to the same memory address, showing where the failure occurred. Arg2 indicates the IRQL was raised, and Arg3’s value 8 is unclear; it may not correspond to the read/write flag as described. This could signify something else. "RTKVHD64.sys" likely relates to a Realtek driver for audio, network, or a card reader, possibly even a virtual host driver.

Explaining RTKVHD64.sys bugcheck

This bugcheck (DRIVER_IRQL_NOT_LESS_OR_EQUAL d1) indicates that the RTKVHD64.sys driver tried to access memory at too high of an IRQL, which caused a system crash. The memory address fffff80265a47618 was referenced during the issue. The IRQL of 2 suggests that the driver was running too high to access pageable memory, triggering a bug. To fix this, I recommend updating or reinstalling the Realtek driver, checking for BIOS updates, and performing memory checks or using Driver Verifier for further debugging.

Reasoned for 8 seconds

Risposta

This blue screen—Bugcheck DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xd1)—indicates that a driver tried to access memory that wasn’t safe to touch at its current interrupt request level (IRQL). In this case, the crash points to the module RTKVHD64.sys.

What Happened

  • Invalid Memory Access at High IRQL:
    The error shows that an attempt was made to access a memory address (fffff80265a47618) that is either paged out or otherwise invalid while the CPU was running at IRQL 2 (which is too high for accessing pageable memory). Normally, pageable memory can only be safely accessed at lower IRQLs.

  • Faulty Driver (RTKVHD64.sys):
    The call stack indicates the failure occurred within RTKVHD64.sys. This driver is not part of the core Windows kernel; it belongs to a third-party component (typically associated with Realtek hardware). The driver appears to have improperly handled memory access, which resulted in the bugcheck.

Technical Details

  • Bugcheck Arguments:

    • Arg1 and Arg4 (fffff80265a47618): The memory address that was both referenced and used to perform the access.
    • Arg2 (2): Indicates the IRQL level at which the access was attempted.
    • Arg3 (8): Usually would indicate the type of operation (read/write), though here it’s atypical compared to the common 0 (read) or 1 (write) values.
  • Call Stack Analysis:
    The stack trace begins with the system’s bugcheck handler (nt!KeBugCheckEx) and passes through the page fault handling routines before reaching the RTKVHD64.sys module. This progression shows that the error originated when the driver attempted to perform an invalid memory operation at an inappropriate IRQL.

What You Can Do

  • Update or Reinstall the Driver:
    Since RTKVHD64.sys is likely part of a Realtek driver package, the first step is to check for any available updates from your hardware manufacturer or Realtek’s official website. An updated driver may have corrected this memory handling issue.

  • Driver Verifier:
    Running Windows’ Driver Verifier can help confirm if RTKVHD64.sys is the culprit. However, be cautious—Driver Verifier can stress drivers and cause additional blue screens if the problematic driver is still in use.

  • Check for Conflicts or Corruption:
    If updating doesn’t help, consider uninstalling the driver to see if the system stabilizes. Sometimes, reinstalling or even disabling the problematic hardware (if it’s non-critical) can resolve the issue.

  • System and Memory Diagnostics:
    Although the dump points to a driver issue, it’s also useful to run system file and memory diagnostics to ensure there’s no underlying hardware or system corruption.

Final Thoughts

This crash is a strong indication of a driver bug where RTKVHD64.sys is accessing memory in an unsafe manner. Addressing it typically involves updating or reinstalling the driver, or in some cases, adjusting system settings to prevent the problematic driver from loading.

If you need further assistance with updating drivers or running diagnostics, let me know, and I can provide more detailed steps.

Domanda

用中文回答

Pensiero

Producing answer in Chinese

The user asked for an answer in Chinese. Since it is a technical explanation about a DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) blue screen error, I’ll provide a response in Chinese. It’ll include headings like:

  • Overview and Summary
  • What happened
  • How to fix
  • Conclusion

I want to ensure that the answer is thorough and detailed, and covers technical information clearly. I'll write in Chinese while still keeping the explanation accessible for the user. Let me get started on this!

Reasoned for 8 seconds

Risposta

该蓝屏错误(Bugcheck DRIVER_IRQL_NOT_LESS_OR_EQUAL,错误码 0xd1)表明,在当前中断请求级别(IRQL)下,某个驱动程序试图访问一个不允许访问的内存地址,导致系统崩溃。错误信息中显示问题出在 RTKVHD64.sys 模块。

错误原因分析

  1. 非法内存访问
    系统在 IRQL 2 的高优先级下尝试访问内存地址(fffff80265a47618)。通常,可分页内存只能在较低 IRQL 下安全访问,因此这种操作是不允许的。

  2. 问题驱动程序 – RTKVHD64.sys
    RTKVHD64.sys 通常属于 Realtek 驱动程序,错误调用栈表明该驱动在内存访问时处理不当,从而导致了系统崩溃。

技术细节说明

  • Bugcheck 参数解释:

    • Arg1 和 Arg4(fffff80265a47618): 表示试图访问的内存地址。
    • Arg2(2): 表示操作时的 IRQL(中断请求级别)。
    • Arg3(8): 指示具体的操作类型(一般读操作为 0,写操作为 1,此处的值不太典型,但依然说明了内存访问异常)。
  • 调用栈分析:
    调用栈显示,系统先通过 nt!KeBugCheckEx 进入错误处理,再经过页面错误处理流程,最后在 RTKVHD64.sys 模块中发生错误。这进一步确认了问题出在该驱动上。

建议的解决方法

  1. 更新或重装驱动程序

    • 前往 Realtek 或相关硬件制造商的官方网站,下载并安装最新版本的驱动程序。更新驱动通常可以修正内存访问不当的问题。
  2. 使用 Driver Verifier 工具

    • Windows 自带的 Driver Verifier 可以帮助检测问题驱动,但在使用过程中需谨慎,因为它可能会加重系统负担,从而引起更多蓝屏。建议在确认问题前先备份数据。
  3. 系统和内存诊断

    • 除了驱动问题,建议运行系统文件检查(SFC)和内存检测工具,以确保系统没有其他潜在问题或硬件故障。

总结

该蓝屏错误主要由 Realtek 驱动(RTKVHD64.sys)在高 IRQL 下非法访问内存引起。通过更新驱动、使用 Driver Verifier 检测问题、以及进行系统和内存检查,通常可以定位并解决这一问题。

如需更详细的操作步骤或其他帮助,请继续提问。

Domanda

用中文回答

Pensiero

Evaluating response format

The user said "用中文回答," which means “Answer in Chinese,” but my previous answer was already in Chinese. Hmm, maybe they want more detailed information or something slightly improved? I’m not entirely sure, so I’ll go ahead and reformat it in Chinese anyway, just in case. I'll try to make it more succinct or with additional details if needed. I’ll provide the final answer in Chinese, ensuring all points are clear.

Reasoned for 4 seconds

Risposta

该蓝屏错误(DRIVER_IRQL_NOT_LESS_OR_EQUAL,错误码 0xd1)表明系统在高中断请求级别(IRQL)下试图访问不可用的内存地址,这通常是由于驱动程序错误导致的。

错误原因分析

  1. 非法内存访问
    系统在 IRQL 2 下试图访问地址 fffff80265a47618,而可分页内存只能在较低 IRQL 下安全访问。因此,该操作被视为非法,触发了蓝屏。

  2. 问题驱动程序 RTKVHD64.sys
    调用栈显示错误发生在 RTKVHD64.sys 模块,该驱动程序通常属于 Realtek 硬件驱动。驱动程序在高IRQL下使用了不适当的内存地址,导致内存访问异常。

技术细节

  • Bugcheck 参数说明:

    • Arg1 与 Arg4(fffff80265a47618): 指向出错时访问的内存地址。
    • Arg2(2): 表示当时运行的中断请求级别(IRQL)。
    • Arg3(8): 表示内存操作类型,通常 0 为读操作,1 为写操作,此处的数值不太常见,但依然说明了异常的内存访问。
  • 调用栈信息:
    从 nt!KeBugCheckEx 到 RTKVHD64.sys 的调用路径表明,问题在驱动程序执行时出现,最终导致系统通过内核错误处理机制触发蓝屏。

建议解决方案

  1. 更新或重装驱动程序
    前往 Realtek 或计算机厂商官网,下载并安装最新版本的驱动程序,可能可以解决驱动程序中存在的内存访问错误。

  2. 使用 Driver Verifier 工具
    Windows 内置的 Driver Verifier 可以帮助检测有问题的驱动程序。但使用时请谨慎,因为它会加大系统负荷,建议在备份数据后使用。

  3. 进行系统与硬件检测

    • 系统文件检查(SFC): 使用命令 sfc /scannow 检查并修复系统文件。
    • 内存诊断工具: 运行 Windows 内存诊断,确保硬件内存无误。

总结

该蓝屏错误主要是由 Realtek 驱动程序(RTKVHD64.sys)在高IRQL下非法访问内存引起的。通过更新或重装驱动、使用 Driver Verifier 检查问题,并对系统和硬件进行全面诊断,一般可以解决此问题。

如果需要进一步操作的详细步骤或其他帮助,请继续提问。

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