logoChat01.ai

************* Preparing the environment for Debug...

تم الإنشاء في: ٢٢ مايو ٢٠٢٥

تمت الإجابة باستخدام O3 بواسطة Chat01

سؤال

************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
EnableRedirectToChakraJsProvider : false

-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true

Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 44

Microsoft (R) Windows Debugger Version 10.0.27829.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\xiaos\Desktop\052225-6812-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 26100 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff802e1a00000 PsLoadedModuleList = 0xfffff802e28f4770
Debug session time: Thu May 22 23:04:53.802 2025 (UTC + 8:00)
System Uptime: 0 days 0:35:13.652
Loading Kernel Symbols
...............................................................
................................................................
................................................................

Loading User Symbols
PEB is paged out (Peb.Ldr = 000000000028d018). Type ".hh dbgerr001" for details Loading unloaded module list ....................... For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff802e1eb8b00 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffef06`2510dc80=000000000000003b
10: kd> !analyze -v
Loading Kernel Symbols
...............................................................
................................................................
................................................................

Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`0028d018). Type ".hh dbgerr001" for details
Loading unloaded module list
.......................

  •                                                                         *

  •                    Bugcheck Analysis                                    *

  •                                                                         *

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff80276c95e08, Address of the instruction which caused the BugCheck
Arg3: ffffef062510e5c0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:

KEY_VALUES_STRING: 1

text
Key  : Analysis.CPU.mSec
Value: 1328

Key  : Analysis.Elapsed.mSec
Value: 55675

Key  : Analysis.IO.Other.Mb
Value: 12

Key  : Analysis.IO.Read.Mb
Value: 23

Key  : Analysis.IO.Write.Mb
Value: 38

Key  : Analysis.Init.CPU.mSec
Value: 671

Key  : Analysis.Init.Elapsed.mSec
Value: 46024

Key  : Analysis.Memory.CommitPeak.Mb
Value: 121

Key  : Analysis.Version.DbgEng
Value: 10.0.27829.1001

Key  : Analysis.Version.Description
Value: 10.2503.24.01 amd64fre

Key  : Analysis.Version.Ext
Value: 1.2503.24.1

Key  : Bugcheck.Code.LegacyAPI
Value: 0x3b

Key  : Bugcheck.Code.TargetModel
Value: 0x3b

Key  : Dump.Attributes.AsUlong
Value: 0x21808

Key  : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key  : Dump.Attributes.ErrorCode
Value: 0x0

Key  : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key  : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key  : Dump.Attributes.ProgressPercentage
Value: 0

Key  : Failure.Bucket
Value: AV_win32kfull!xxxDCEWindowHitTestIndirect

Key  : Failure.Exception.IP.Address
Value: 0xfffff80276c95e08

Key  : Failure.Exception.IP.Module
Value: win32kfull

Key  : Failure.Exception.IP.Offset
Value: 0x15e08

Key  : Failure.Hash
Value: {5d941488-e21c-8711-1613-dba5de1978bf}

Key  : Hypervisor.Enlightenments.ValueHex
Value: 0x7497cf94

Key  : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key  : Hypervisor.Flags.ApicEnlightened
Value: 1

Key  : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0

Key  : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key  : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key  : Hypervisor.Flags.CpuManager
Value: 1

Key  : Hypervisor.Flags.DeprecateAutoEoi
Value: 0

Key  : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key  : Hypervisor.Flags.Epf
Value: 0

Key  : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key  : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key  : Hypervisor.Flags.MaxBankNumber
Value: 0

Key  : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key  : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key  : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key  : Hypervisor.Flags.Phase0InitDone
Value: 1

Key  : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key  : Hypervisor.Flags.RootScheduler
Value: 0

Key  : Hypervisor.Flags.SynicAvailable
Value: 1

Key  : Hypervisor.Flags.UseQpcBias
Value: 0

Key  : Hypervisor.Flags.Value
Value: 38408431

Key  : Hypervisor.Flags.ValueHex
Value: 0x24a10ef

Key  : Hypervisor.Flags.VpAssistPage
Value: 1

Key  : Hypervisor.Flags.VsmAvailable
Value: 1

Key  : Hypervisor.RootFlags.AccessStats
Value: 1

Key  : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key  : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key  : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key  : Hypervisor.RootFlags.IsHyperV
Value: 1

Key  : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key  : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key  : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key  : Hypervisor.RootFlags.Nested
Value: 0

Key  : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key  : Hypervisor.RootFlags.Value
Value: 1015

Key  : Hypervisor.RootFlags.ValueHex
Value: 0x3f7

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80276c95e08

BUGCHECK_P3: ffffef062510e5c0

BUGCHECK_P4: 0

FILE_IN_CAB: 052225-6812-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x21808
Kernel Generated Triage Dump

FAULTING_THREAD: ffffde8a6c154080

CONTEXT: ffffef062510e5c0 -- (.cxr 0xffffef062510e5c0)
rax=ffffffffffffffff rbx=0000000000000000 rcx=ffff9208ae513680
rdx=ffffffffffffffff rsi=0000008600000000 rdi=0000000000000000
rip=fffff80276c95e08 rsp=ffffef062510f010 rbp=ffffef062510f110
r8=fffff8027700aa68 r9=0000000000000000 r10=fffff802769ae990
r11=ffffef062510f348 r12=ffff9208ae513680 r13=ffffef062510f330
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
win32kfull!xxxDCEWindowHitTestIndirect+0x258:
fffff80276c95e08 488b4008 mov rax,qword ptr [rax+8] ds:002b:0000000000000007=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: VALORANT-Win64

STACK_TEXT:
ffffef062510f010 fffff80276c9474e : ffff550404e14933 fffff80276737879 0000008600000000 0000000023c7b0a0 : win32kfull!xxxDCEWindowHitTestIndirect+0x258
ffffef062510f310 fffff80276c94339 : 0000000000000000 fffff802769572d8 ffffde8a6d374490 ffffde8a654bd000 : win32kfull!xxxDCEWindowHitTest+0x5a
ffffef062510f380 fffff80276c93ef1 : 0000008600000000 0000008600000000 ffffef062510f4e0 0000000023a33f10 : win32kfull!xxxWindowFromPoint+0x125
ffffef062510f400 fffff80276723d77 : 0000000000000001 ffffef062510f4e0 0000000023a33f10 0000000000000020 : win32kfull!NtUserWindowFromPhysicalPoint+0x21
ffffef062510f430 fffff802e2086658 : ffffde8a6c154080 00000001ff5c3dc0 ffffde8a6c154080 0000000023a33f10 : win32k!NtUserWindowFromPoint+0x37
ffffef062510f460 00007ffc12b114d4 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
0000000000f7e968 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffc`12b114d4

SYMBOL_NAME: win32kfull!xxxDCEWindowHitTestIndirect+258

MODULE_NAME: win32kfull

IMAGE_NAME: win32kfull.sys

IMAGE_VERSION: 10.0.26100.1742

STACK_COMMAND: .cxr 0xffffef062510e5c0 ; kb

BUCKET_ID_FUNC_OFFSET: 258

FAILURE_BUCKET_ID: AV_win32kfull!xxxDCEWindowHitTestIndirect

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {5d941488-e21c-8711-1613-dba5de1978bf}

Followup: MachineOwner

这个蓝屏代码怎么解决？

الفكرة

Explaining SYSTEM_SERVICE_EXCEPTION

BugCheck 0x3B (SYSTEM_SERVICE_EXCEPTION) typically indicates an issue during kernel-mode transitions and is often caused by problems within the graphical subsystem, specifically with the function xxxDCEWindowHitTestIndirect in win32kfull.sys. This can be triggered by graphics drivers, overlays, or hardware acceleration. In this case, Valorant's anti-cheat software, Vanguard, which uses hooks to interact with the kernel and overlay layers, could be responsible for causing the error. I'll provide troubleshooting steps for users experiencing this issue while playing Valorant.

Thought for 39 seconds

الإجابة

问题摘要：
蓝屏 SYSTEM_SERVICE_EXCEPTION (0x3B) 表明 Windows 在从用户态切换到内核态的系统调用过程中发生了异常。转储里指出的故障模块是 win32kfull.sys，具体函数 xxxDCEWindowHitTestIndirect 位于图形子系统的窗口命中测试路径，通常与 图形驱动、叠加层（overlay）、或像 Riot Vanguard 这类反作弊内核驱动 的冲突有关。游戏 VALORANT 正好在崩溃前运行，进一步印证了这一点。Microsoft Learn Microsoft Learn

常见诱因

类型说明
显卡/显示驱动过期或 Insider 版驱动与新内核（26100 系列）不兼容。
反作弊或叠加层Valorant Vanguard、Discord/NVIDIA Overlay、MSI Afterburner 等会注入窗口命中测试逻辑。KeenGamer Microsoft Answers
系统文件损坏win32kfull.sys 及其依赖损坏或版本不匹配。
硬件/内存错误访问违规也可能由内存条错误导致。

分步排查与修复

建议按序逐步进行，完成一步后观察是否再蓝屏，再继续下一步。

  1. 确认 Windows 版本是否稳定

    • 如果你运行的是 Windows 10/11 Insider（Build 26100 属于 24H2 预览），优先回滚到正式版 23H2 或等待新补丁。预览版对第三方内核驱动兼容性较差。

  2. 彻底更新或重装显卡驱动

    1. 用 DDU（Display Driver Uninstaller）在安全模式下卸载旧驱动。
    2. 安装 GPU 官方最新 WHQL 驱动，而非 beta/Insider 版。

  3. 重新部署 Valorant 与 Vanguard

    • 在“应用和功能”里先卸载 Riot Vanguard，再卸载 VALORANT。
    • 重新下载官方安装包并安装，它会自动部署最新内核驱动。
    • 安装后先别启动游戏，先做完后续系统修复步骤。

  4. 关闭所有第三方叠加层/监控工具

    • Discord Overlay、GeForce Experience Overlay、Steam Overlay、RivaTuner/Afterburner 等都暂时关闭或退出。

  5. 修复系统文件

    powershell
    DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

    两条命令都显示“未找到完整性冲突”后再继续。Tom's Hardware

  6. 运行内存和磁盘检测

    • Windows Memory Diagnostic 或 MemTest86（≥4 pass）。
    • chkdsk C: /f /r，重启后完成扫描。

  7. 使用 Driver Verifier（高级）

    • 只选中 非 Microsoft 驱动，尤其是 vgk.sys、显卡驱动等。
    • 出现循环蓝屏可在安全模式 verifier /reset 撤销。

  8. 关闭 Memory Integrity / VBS（可选）
    某些系统在开启核心隔离时会与 Vanguard 冲突。可在 Windows 安全中心 → 设备安全性 → 核心隔离 里关闭后测试。MiniTool

  9. 更新 BIOS/固件
    板厂近期 BIOS 多针对 24H2 新内核修复兼容性，尤其是针对 AMD AGESA 或 Intel microcode。

何时考虑其他方案？

  • 多款游戏/程序均触发相同蓝屏 → 更像驱动/硬件层问题。
  • 只在 Valorant 中崩溃 且前述步骤无效 → 向 Riot 提交最新 minidump，或等待官方/Windows 更新。
  • 内存检测不通过 → 更换/重新插拔内存条后复测。

小结

大多数 win32kfull.sys + 0x3B 蓝屏最终都与 显卡链路或叠加驱动 有关。
依次更新/重装驱动 → 修复系统文件 → 排除叠加层 通常能解决问题。如仍复现，可提供最新 *.dmp 便于进一步符号跟踪。祝你早日摆脱蓝屏！

مشاركة هذا السؤال والجواب